Biography: Donald A. Marchand is Professor of Information Management and Strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland?one of the leading executive development institutes and business schools in Europe and globally. Professor Marchand is currently Director for the IMD/Andersen Consulting Partnership Research Project entitled Navigating Business Success. This two-year study examines the perspectives of senior executives on the management of informaiton, people, and information technology in achieving superior business perfomance. The study includes surveys of over 1,300 senior managers, representing 103 international companies in 22 countries and 25 industries, as well as over 25 case studies.
Thomas H. Davenport is Director of the Andersen Consulting Institute for Strategic Change, a Professor in the Management Information Systems Department at the Boston University Graduate School of Management and is currently Distinguished Scholar in Residence at Babson College. He is a widely published author and acclaimed speaker on the topics of information and knowledge management, reengineering, enterprise systems, and the use of information technology in business. He has a PhD from Harvard University in organizational behavior and has taught at the Harvard Business School, the University of Chicago, and the University of Texas at Austin Graduate School of Business. He has also directed research at Ernst & Young, McKinsey & Company, and CSC Index.
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