Information Technology and Organizations

"The tensions surrounding IT management are systematically related to complex sets of power, managerial, and market relations."

"The financial services sector either in Britain or elsewhere is not immune to tensions and contradictions arising from dynamic changes in domestic and international socio-economic relations."

"To a considerable degree then, the activity generated by and reproduced through managers who represent 'knowledge agents' is rooted in market relations."

"A useful overarching concept which helps to explain many of the cognitive aspects of strategic decision-making is provided by the notion of 'paradigms'."

"Strategic myopia underlines the importance of understanding the perceptual filters through which managers view the competitive environment."

"Designing information systems is much more than specifying the particular technological artefacts or equipment. It is also about designing, inscribing, or configuring the users."

"The development and implementation of an IT system mediates, and is in turn mediated by, the political relationships and exercises of power within organizations."

"We identify three key developments: the geographical spread of competition; the shifting basis of competition; and the pace and commercialization of technological innovation."

"To the extent that 'strategic alignment' is possible or actually occurs, it may be accomplished despite the decision-making of managers rather than as a consequence of their seemingly omniscient, rational calculations."

"While the rhetoric of empowerment is used literally by commentators and practitioners, there is also a good deal of coercion in companies experimenting with networking."