Aggregating & Disaggregating Customers James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin disaggregating customers, virtual marketplaces, your product, niche time, new intermediaries, experience communities  
   

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Aggregating & Disaggregating Customers

 "Building communities of customers and tailoring services"

James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin

 
   
 
 
 
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You'll find in-depth information on the following topics at this site:

disaggregating customers
virtual marketplaces
your product
niche time
new intermediaries
experience communities
discussion groups
aggregating world
nervous system
cybercorp webs
goldilocks pricing
customers work
aggregating disaggregating
aggregating disaggregating customers
your customers
net future
digital markets
relations net
digital estate
digital organization
state net
divide your
customers version
version your
divide your customers
your customers version
customers version your
version your product
intermediaries real
real virtual
intermediaries real virtual
real virtual marketplaces
arrival experience
arrival experience communities
e-mail lists
lists discussion
e-mail lists discussion
lists discussion groups
right middle
middle goldilocks
right middle goldilocks
middle goldilocks pricing
getting customers
getting customers work
if you
you can
small company
The Digital Enterprise
Aggregating & Disaggregating Customers
Core technologies
Data vs. information
Data warehousing
Digital strategy
Disruptive technology
Electronic communication
Information management
Information overload
Information sharing
Information technology
Intranets
Strategic applications
Networked organization
Online services
Process innovation
Research and development
Software development
Technology adoption life cycle
Virtual organization


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Following are the titles and brief quotes from the Concept Extracts that make up this Book Extract Suite.
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Divide Your Customers, "Version" Your Product
"Personalized pricing requires knowledge about individual customers."
From: Information Rules; Carl Shapiro; 1998 Harvard Business School Press
A Niche in Time
"The Internet provides a truly unique medium for marketing, combining the most desirable elements of conventional media with the capability for an instantaneous call-to-action on the part of the consumer."
From: The State of the Net; Peter Clemente; 1998 McGraw Hill Professional Book Group
The New Intermediaries
"In its simplest form, a new intermediary is an Internet business or function that replaces another one carried out in the physical world."
From: Opening Digital Markets; Walid Mougayar; 1998 McGraw Hill Professional Book Group
Beyond Intermediaries: Real Virtual Marketplaces
"Virtual marketplaces rely on their suppliers' relationships to manage a large virtual inventory, and depend on the Web to communicate and update their products and services to clients faster than their competition can."
From: Opening Digital Markets; Walid Mougayar; 1998 McGraw Hill Professional Book Group
The Arrival of Experience Communities
"The Net gives people not only faster access to all information but also access to the aggregated knowledge of populations who, collectively, have experienced almost everything."
From: Net Future; Chuck Martin; 1999 McGraw Hill Professional Book Group
E-mail Lists and Discussion Groups
"The World Wide Web is not your only Internet opportunity to reach narrowly defined audiences."
From: Public Relations on the Net; Shel Holtz; 1998 Amacom
Aggregating the World
"No matter how large or small the company, the global barriers that have traditionally limited multinational transactions no longer apply, which may not come naturally for a small company used to doing business only with its geographical community."
From: The Digital Estate; Chuck Martin; 1997 McGraw Hill Professional Book Group
Nervous System
"A cybercorp should have two nervous systems: an internal one that is private and secure and the external public one linking to customers, suppliers, and the public at large."
From: Cybercorp; James Martin; 1996 Amacom
Cybercorp Webs
"From the customer's point of view there must appear to be one organization with whom the customer has a single contract."
From: Cybercorp; James Martin; 1996 Amacom
Right Down the Middle: Goldilocks Pricing
"If you can identify many different constituencies for the information you sell, and there is little likelihood of user confusion, there is no reason not to offer many different versions."
From: Information Rules; Carl Shapiro; 1998 Harvard Business School Press
Getting Customers to Do the Work
"You can shift your current costs to your customers if you figure out a way to lure them with convenience, savings, speed, or an increased choice of options."
From: The Digital Organization; James Best; 1997 John Wiley & Sons, Inc.
 
Key Phrases in this Suite:
disaggregating customers, virtual marketplaces, your product, niche time, new intermediaries, experience communities, discussion groups, aggregating world, nervous system, cybercorp webs, goldilocks pricing, customers work, aggregating disaggregating, aggregating disaggregating customers, your customers, net future, digital markets, relations net, digital estate, digital organization, state net, divide your, customers version, version your, divide your customers, your customers version, customers version your, version your product, intermediaries real, real virtual, intermediaries real virtual, real virtual marketplaces, arrival experience, arrival experience communities, e-mail lists, lists discussion, e-mail lists discussion, lists discussion groups, right middle, middle goldilocks, right middle goldilocks, middle goldilocks pricing, getting customers, getting customers work, if you, you can, small company, James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin


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The Digital Enterprise
Book Summaries

The 12 Simple Secrets of Microsoft Management How to Think and Act Like a Microsoft Manager and Take Your Company to the Top | David Thielen|1999
5th Generation Management Co-Creating Through Virtual Enterprising, Dynamic Teaming, and Knowledge Networking | Charles Savage|1996
Achieving Maximum Value From Information Systems A Process Approach | Dan Remenyi, Michael Sherwood-Smith|1997
Bill Gates Speaks Insights from the World's Greatest Entrepreneur | Janet Lowe|2001
Blown to Bits How the New Economics of Information Transforms Strategy | Philip Evans, Thomas Wurster|2000
Blueprints for High Availability Designing Resilient Distributed Systems | Evan Marcus, Hal Stern|2000
Building an Extranet Connect Your Intranet with Vendors and Customers | Julie Bort, Bradley Felix|1997
Clicking Through A Survival Guide for Bringing Your Company Online | Jonathan Ezor|2000
Code Complete A Practical Handbook of Software Construction | Steve McConnell|1993
Competing in the Information Age Strategic Alignment in Practice | Jerry Luftman|1996
Corporate Information Factory | Inmon, Claudia Imhoff, Ryan Sousa|1998
Corporate Internet Planning Guide Aligning Internet Strategy with Business Goals | Richard Gascoyne, Koray Ozcubukcu|1997
Customer Service on the Internet Building Relationships, Increasing Loyalty, and Staying Competitive | Jim Sterne|2000
Cybercorp The New Business Revolution | James Martin|1996
Data Mining Solutions Methods and Tools for Solving Real-World Problems | Christopher Westphal, Teresa Blaxton|1998
The Death of Distance How the Communications Revolution Will Change Our Lives | Frances Cairncross|1997
The Digital Organization AlliedSignal's Success with Business Technology | James Best|1997
E-Business and ERP Transforming the Enterprise | Grant Norris, James Hurley, Kenneth Hartley, John Dunleavy|2000
The E-Commerce Arsenal 12 Technologies You Need to Prevail in the Digital Arena | Alexis Gutzman|2001
E-Commerce Strategies Mapping your Organization's Success in Today's Competitive Marketplace | Charles Trepper|2000
E-Learning Strategies for Delivering Knowledge in the Digital Age | Marc Rosenberg|2001
E-Profit High Payoff Strategies for Capturing the E-Commerce Edge | Peter Cohan|2000
Electronic Commerce Strategies and Models for Business to Business Trading | Paul Timmers|1999
Evaluating The Year 2000 Project A Management Guide for Determining Reasonable Care | Timothy Braithwaite|1998
Executive's Guide to E-Business From Tactics to Strategy | Martin Deise, Conrad Nowikow, Patrick King, Amy Wright|2000
Going For Growth Realizing The Value of Technology | John Buckley|1998
How to Think Like the World's Greatest High-Tech Titans | Erika Brown|2000
The HP Way How Bill Hewlett and I Built Our Company | David Packard, David Kirby, Karen Lewis|1995
The Information Paradox Realizing the Business Benefits of Information Technology | John Thorp|1998
Information Systems Project Management How to Deliver Function and Value in Information Technology Projects | Jolyon Hallows|1998
Information Technology and Organizations Strategies, Networks, and Integration | Dale Littler, David Knights, Rod Coombs, Brian Bloomfield|2000
Innovation Explosion Using Intellect and Software to Revolutionize Growth Strategies | James Brian Quinn, Jordan Baruch, Karen Anne Zien|1997
Insourcing After the Outsourcing MIS Survival Guide | Robert Chapman, Kathleen Andrade|1997
The Internet Marketing Plan A Practical Handbook for Creating, Implementing, and Assessing Your Online Presence | Kim Bayne|1997
Internet Standards and Protocols | Dilip Naik|1998
Into the Networked Age How IBM and Other Firms Are Getting There Now | James Cortada, Thomas Hargraves, Edward Wakin|1999
Investing in Information Technology A Decision-Making Guide for Business and Technology Managers | Bill Bysinger, Kenneth Knight|1996
The IT Consultant A Commonsense Framework for Managing the Client Relationship | Rick Freedman|2000
Knowledge Management Strategies | Jerry Honeycutt|2000
The Last Mile Broadband and the Next Internet Revolution | Jason Wolf, Natalie Zee|2001
Managing the Corporate Intranet | Mitra Miller, Andrew Roehr, Benjamin Bernard|1997
Managing Technological Change Strategies for College and University Leaders | (Tony) Bates|2000
Mastering Information Management Complete MBA Companion in Information Management | Donald Marchand, Thomas Davenport, Tim Dickson|2000
Microsoft Commerce Solutions | Micro Modelling Associates|1999
Microsoft Mastering: E-Commerce Development: Business to Business | Microsoft|2000
Microsoft Secrets How the World's Most Powerful Software Company Creates Technology, Shapes Markets, and Manages People | Michael Cusumano, Richard Selby|1998
Mission Critical Realizing the Promise of Enterprise Systems | Thomas Davenport|2000
Multimedia-Based Instructional Design Computer-Based Training, Web Based Training, Distance Broadcast Training | William Lee, Diana Owens|2000
Net Ready Strategies for Success in the E-conomy | Amir Hartman, John Sifonis, with John Kador|2000
Pathways to Agility Mass Customization in Action | John Oleson|1998
Running an Effective Help Desk | Barbara Czegel|1998
Shaping the Future Business Design Through Information Technology | Peter Keen|1991
The Smart Way to Buy Information Technology How to Maximize Value and Avoid Costly Pitfalls | Brad Peterson, Diane Carco|1998
Software Project Survival Guide How to Be Sure Your First Important Project Isn't Your Last | Steve McConnell|1998
Survival of the Smartest Managing Information for Rapid Action and World Class Performance | Haim Mendelson, Johannes Ziegler|1999
Taking Control of IT Costs | Sebastian Nokes|2000
TechnoLeverage Using the Power of Technology to Outperform the Competition | Michael Hruby|1999
The Technology Leaders How America's Most Profitable High-Tech Companies Innovate Their Way to Success | Peter Cohan|1997
Technology-Based Training The Art and Science of Design, Development, and Delivery | Kevin Kruse, Jason Keil|2000
Virtual Teams Reaching Across Space, Time, and Organizations with Technology | Jessica Lipnack, Jeffrey Stamps|1997
Waves of Power The Dynamics of Global Technology Leadership 1964-2010 | David Moschella|1997
Web Commerce Building a Digital Business | Kate Maddox, Dana Blankenhorn|1998
Web Database Development Step by Step | Jim Buyens|2000
The Web Learning Fieldbook Using the World Wide Web to Build Workplace Learning Environments | Valorie Beer|2000
Web Warehousing and Knowledge Management | Rob Mattison, Brigitte Kilger-Mattison|1999
Web-Based Training Using Technology to Design Adult Learning Experiences | Margaret Driscoll|1998
Webonomics Nine Essential Principles for Growing Your Business on the World Wide Web | Evan Schwartz|1997
Wharton on Managing Emerging Technologies | George Day, Paul Schoemaker|2000
World Wide Web Marketing Integrating the Internet Into Your Marketing Strategy | Jim Sterne|1999
XML and SOAP Programming for BizTalk Servers | Brian Travis|2000



The Digital Enterprise
Book Extract Suites
Each Suite contains extracts from 3 to 10 books focused on a single business concept

  • The Promise of the Networked Enterprise
    • Organizational Speed Peter Weill, Marianne Broadbent, Henk Volberda, Jeremy Main, Thomas Hargraves, Edward Wakin, Jerry Wind, Bill Bysinger, Kenneth Knight, Haim Mendelson, Johannes Ziegler, James Cortada, David Dotlich, James Noel, Anjan Thakor
    • Expanding Organizational Capability Henk Volberda, Don Tapscott, Clayton Christensen, Jay Galbraith, Jay Galbraith, James Moore, Ikujiro Nonaka, Hirotaka Takeuchi, Alex Lowy, David Ticoll, Susan Mohrman, Edward Lawler, Walid Mougayar
    • Technology & The Bottom-Line Peter Weill, Marianne Broadbent, Susan Cook, Daniel Morris, Michael Tushman, Joel Brandon, Roger Dow, David Nadler, Peter Cohan, William Halal, Walid Mougayar, Kate Maddox, Dana Blankenhorn, Jim Sterne
  • Strategies for Software Development
    • Software Project Management Michael Cusumano, David Yoffie, Randall Englund, Robert Graham, Jolyon Hallows, James Lewis, Steve McConnell, James Brian Quinn, Jordan Baruch, Karen Anne Zien
  • Using Databases & Data Warehousing
  • Reorganizing & Reengineering Work
    • Aligning Technology & Structure Sebastian Nokes, Price Waterhouse, Stephen Redwood, Charles Goldwasser, Simon Street, John Sifonis, Richard Spinello, Wayne Toms, Brian Bloomfield, Dale Littler, David Knights, Rod Coombs, Robert Prescott, Robert Chapman, Kathleen Andrade, Beverly Goldberg, Maria Taylor, Thomas Koulopoulos, William Rothwell
    • Internet-Driven Reengineering John Dunleavy, John Sifonis, with John Kador, Thomas Davenport, Kenneth Hartley, Charles Trepper, Peter Cohan, James Hurley, Ryan Bernard, Amir Hartman, Grant Norris
  • Core IT Competencies & Outsourcing
    • IT Outsourcing Price Waterhouse, Brad Peterson, Diane Carco, Maurice Greaver, Robert Chapman, Kathleen Andrade, James Best
  • Web Site Design & Development
    • Managing Your Web Site David Siegel, with Pat House, Charles Trepper, Peter Cohan, Thomas Siebel, Micro Modelling Associates, Jim Sterne
  • Developing Intranets & Extranets
    • Partner Communications Pauline Bickerton, Matthew Bickerton, Kate Simpson-Holley, Martin Deise, Conrad Nowikow, Patrick King, Amy Wright, Ryan Bernard, Micro Modelling Associates, Julie Bort, Bradley Felix, Ron Ashkenas, Dave Ulrich, Todd Jick, Steve Kerr
  • Aligning Technology, Strategy & Innovation
    • Technology and Strategy Options Carl Shapiro, Hal Varian, Peter Weill, Marianne Broadbent, Larry Downes, Chunka Mui, Gary Hamel, Chuck Martin, James McGee, Laurence Prusak, Karl Erick Sveiby, Charles Poirier, Stephen Reiter, James Brian Quinn, Jordan Baruch, Karen Anne Zien, Gene Tyndall, Christopher Gopal, Wolfgang Partsch, John Kamauff, Prahalad, Dorothy Leonard
    • Aligning Capabilities, Technology & Strategy Peter Weill, Marianne Broadbent, Gary Hamel, George Labovitz, Victor Rosansky, James Martin, James McGee, Laurence Prusak, Walid Mougayar, James Brian Quinn, Jordan Baruch, Karen Anne Zien, James Best, Prahalad, Dorothy Leonard
    • Technology as Strategy Larry Downes, Chunka Mui, Gary Hamel, Richard Gascoyne, Koray Ozcubukcu, James McGee, Laurence Prusak, James Brian Quinn, Richard Rosenbloom, William Spencer, Jim Matheson, David Matheson, Jordan Baruch, Karen Anne Zien, Prahalad
  • Technology Vendors & Competition
    • Competitive Advantage of IT Allan Afuah, Michael Hruby, Don Tapscott, Frank Ostroff, Art Caston, Peter Cohan, Charles Poirier, Liam Fahey
    • See additional works by: James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin, Aggregating & Disaggregating Customers

    You'll find in-depth information on the following topics at this site:

    Aggregating & Disaggregating Customers, James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin, disaggregating customers, virtual marketplaces, your product, niche time, new intermediaries, experience communities, discussion groups, aggregating world, nervous system, cybercorp webs, goldilocks pricing, customers work, aggregating disaggregating, aggregating disaggregating customers, your customers, net future, digital markets, relations net, digital estate, digital organization, state net, divide your, customers version, version your, divide your customers, your customers version, customers version your, version your product, intermediaries real, real virtual, intermediaries real virtual, real virtual marketplaces, arrival experience, arrival experience communities, e-mail lists, lists discussion, e-mail lists discussion, lists discussion groups, right middle, middle goldilocks, right middle goldilocks, middle goldilocks pricing, getting customers, getting customers work, if you, you can, small company, James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin, Aggregating & Disaggregating Customers, The Digital Enterprise, James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin, Core technologies, Data vs. information, Data warehousing, Digital strategy, Disruptive technology, Electronic communication, Information management, Information overload, Information sharing, Information technology, Intranets, Strategic applications, Networked organization, Online services, Process innovation, Research and development, Software development, Technology adoption life cycle, Virtual organization, James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin, The Digital Enterprise

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    Aggregating & Disaggregating Customers James Best, Walid Mougayar, Shel Holtz, Carl Shapiro, Chuck Martin, Peter Clemente, James Martin disaggregating customers, virtual marketplaces, your product, niche time, new intermediaries, experience communities, discussion groups, aggregating world, nervous system, cybercorp webs, goldilocks pricing, customers work, aggregating disaggregating, aggregating disaggregating customers

    The Digital Enterprise The Internet Economy Finance & Profitability Strategy & Competition Leadership & Change Products & Services Sales & Marketing Knowledge & Learning Organizing Work & People Career Development